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Frequently Asked Questions

How long does it take to receive my game currency?

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Most transactions are processed instantly! Your game currency will be delivered to your account within 1-5 minutes after successful payment confirmation.

What payment methods do you accept?

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We accept GCash, Smart/Sun loadable cards, credit/debit cards, and various digital wallets. All payments are processed securely through our trusted payment partners.

Is it safe to buy from TopupMe?

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Absolutely! We have a 99.9% success rate and use secure payment gateways. Over 10 million gamers trust us for their game top-ups. All transactions are protected and guaranteed.

What if I don't receive my order?

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Our 24/7 customer support team is here to help! Contact us immediately and we'll resolve any delivery issues. We offer full refunds or redelivery for any failed transactions.

Can I get a refund if I made a mistake?

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Refunds are available for undelivered orders or technical errors. Please contact our support team within 24 hours with your order details for assistance.

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Why top up games on Gamegem?

Join millions of gamers who trust Gamegem for quick and secure ML top-ups. Pay conveniently with GCash, Smart/Sun, Card Payment. Buy Mobile Legends Diamonds, Twilight Pass and Weekly Diamond Pass in seconds!

Easy and Fast

It only takes a few seconds to complete a purchase on Gamegem

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Instant Delivery

Your purchase is delivered directly to your game account as soon as payment is complete

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Convenient Payment Methods

We partner with the most popular providers to ensure your convenience

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Speedy & Localized Customer Support

Our friendly support team is always available to assist you

Exciting Promotions

Keep a lookout for the best deals on your favorite games

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Get rewards on every purchase

Earn rewards and use them for discounts on future purchases

10M+
Happy Customers
24/7
Customer Support
99.9%
Success Rate
500+
Games Supported